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3423 E Atlanta Ave, Phoenix, AZ 85040
(602) 243-6245
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AOG
FireMagic
Le Griddle
Modern Home Products
Napoleon BBQs
Primo
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Wildfire Outdoor Living
Fireglass
Athena Fireglass
–
Fireplaces
American Fyre Designs
Astria
Dimplex
Duravent
Empire Comfort Systems
Enervex
Flare Fireplaces
Golden Blount
Heat & Glo
Mason Lite
Majestic
Modern Flames
Montigo Fireplaces
Napoleon Fireplaces
Superior
–
Fire Pits
American Fyre Designs
Grand Canyon Gas Logs
The Outdoor Plus
Gas Logs
Grand Canyon Gas Logs
Real Fyre
Heating
Bromic
–
Pre-Fab Kitchen Islands
Stoves/Inserts
Iron Strike
Resources
2022-2023 Product Catalog
Become A Dealer
Credit Card Authorization Form
Dealer Login
Display Program
Freight Claim Policy & Form
Manufacturer Information
Promotions
Return Policy & Form
Warranty Policy & Form
More Resources
Dealer Login
search
Home
About
Brands
A-D
American Fyre Designs
American Made Grills
AOG
Astria
Athena Fireglass
Bromic
Dimplex
Duravent
E-I
Empire Comfort Systems
Enervex
FireMagic
Flare Fireplaces
Golden Blount
Grand Canyon Gas Logs
Heat & Glo
Iron Strike
L-N
Le Griddle
Majestic
Mason Lite
Modern Flames
Modern Home Products
Montigo Fireplaces
Napoleon BBQs
Napoleon Fireplaces
P-Z
Primo
Real Fyre
Summerset
Superior
The Outdoor Plus
Wildfire Outdoor Living
Products
–
BBQs
American Made Grills
AOG
FireMagic
Le Griddle
Modern Home Products
Napoleon BBQs
Primo
Summerset
Wildfire Outdoor Living
Fireglass
Athena Fireglass
–
Fireplaces
American Fyre Designs
Astria
Dimplex
Duravent
Empire Comfort Systems
Enervex
Flare Fireplaces
Golden Blount
Heat & Glo
Mason Lite
Majestic
Modern Flames
Montigo Fireplaces
Napoleon Fireplaces
Superior
–
Fire Pits
American Fyre Designs
Grand Canyon Gas Logs
The Outdoor Plus
Gas Logs
Grand Canyon Gas Logs
Real Fyre
Heating
Bromic
–
Pre-Fab Kitchen Islands
Stoves/Inserts
Iron Strike
Resources
2022-2023 Product Catalog
Become A Dealer
Credit Card Authorization Form
Dealer Login
Display Program
Freight Claim Policy & Form
Manufacturer Information
Promotions
Return Policy & Form
Warranty Policy & Form
More Resources
Dealer Login
3423 E Atlanta Ave, Phoenix, AZ 85040
(602) 243-6245
Freight Claim Policy & Form
View Policy
Freight Claim Form
*Damaged or missing merchandise claims must be made within 48 hours of receipt.
Your Name
(Required)
First
Last
Your Email
(Required)
Your Phone
(Required)
Original AFD Order Number, your purchase order number, or AFD delivery number.
(Required)
Freight Company
(Required)
Pro Number/Tracking Number
(Required)
Delivery Date
(Required)
MM slash DD slash YYYY
Missing Merchandise?
(Required)
Yes
No
Part Number
(Required)
Concealed or Visible Damage
(Required)
Was Shipment Refused?
(Required)
Yes
No
Please provide at least 4 clear pictures of outer box damage and damage of the product
(Required)
Drop files here or
Select files
Accepted file types: jpg, gif, png, pdf, Max. file size: 100 MB.
Consent
(Required)
I have read the policy and agree to the term and conditions